CUSTOMER PRIVACY POLICY
Seneca Financial Advisors maintains a commitment to confidentiality and privacy of client information. We are committed and bound to do so as a matter of trust between clients and the employees of Seneca Financial Advisors. Please be kind enough to read our privacy policy below to learn more about how we treat and safeguard the personally identifiable financial information of our clients and former clients.
When we use the words "you" and "your" in this statement, we mean current or former clients who have or have had a continuing client relationship with Seneca Financial Advisors. "Nonpublic personal information" means information about you that we collect in connection with providing you our services. Nonpublic personal information does not include information that is available from public sources such as real estate records and telephone directories.
How We Gather Information
We collect nonpublic personal information about you to enable us to provide you with our services. We collect information furnished by you on account applications or other forms you submit. The information is collected in a variety of ways from you including in written form, by telephone, through information you provide or direct us to obtain for tax and financial planning organizers, through electronic means such as e-mail and in the course of your personal consultations, interviews and contacts with our employees. For example, we may collect nonpublic personal information from other companies or professionals you may retain such as fiduciaries, accountants and other investment advisors. We collect such information so that we can effectively provide the services required by you. The information we collect may include your name, address, telephone and facsimile numbers, email addresses, Social Security number or tax identification number, and investment objectives. Once you have opened an account, we administer your account by collecting and maintaining personal information about your transactions including balances, positions and account history.
Restrictions on Disclosure of Non-Public Personal Information
We do not disclose any nonpublic personal information about our clients or former clients to anyone, except as permitted by law. Unless a client has specifically authorized us to do so, we do not disclose your personal information to others except in three limited circumstances.
From time to time, Seneca Financial Advisors may choose to hire independent contractors to assist with various Financial Advisory and Investment Consulting Services provided through the client engagement. Seneca Financial Advisors may, therefore, share client information with such contractors if it is deemed necessary and appropriate in connection with the work performed.We disclose personal information to non-affiliated co-advisers, brokers and other agents, including Charles Schwab & Company, Inc. and other custodians, to help us provide advisory services, process your transactions and service your accounts. We may also provide your information to vendors providing data processing, computer software maintenance and development, compliance and legal consulting, and other general business consulting services. These vendors are required to sign a nondisclosure agreement agreeing to maintain the confidentiality of all non-public personal information.We may also disclose personal information if we believe in good faith that such disclosure is required to comply with applicable laws, such as cooperating with regulators, or to resolve consumer disputes.
Our Security Practices
We will take steps to safeguard your nonpublic personal information. For example, we restrict access to nonpublic personal information of clients and former clients to those employees who need to know that information in the course of their responsibilities with the Firm. We maintain physical, electronic and procedural safeguards to guard your information.
Other Information
The examples contained within this Privacy Policy are illustrations; they are not intended to be exclusive. We also reserve the right to change this Privacy Policy, and any other policies described above, at any time.
Should you have any questions, please contact your Financial Advisor at the address and/or phone number provided on the cover page of this Disclosure Brochure.